Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. 2017-04-24 10:28 AM. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We had to replace one of the same models and no issues. CAUTION! If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Features of the C4000 (All versions) Secure WiFi compatible. Products with trusted sustainability certification (s). Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. There are multiple versions of this router, each with unique specifications. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. It also comes with vectoring, which provides for increased performance and range. Donotinstall a filter between the modem and the wall jack. If you did not receive filters, please chat with us. Most of these are best for tech-savvy folks who are familiar with modems and networking. Filtersare not included in your modem kit. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! X. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Go to Set Up a Wireless Network if you wish to configure your wireless settings. found on earlier modems. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. On your start date, your line must be operational by 7 p.m. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. 3. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave Editorial Score. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Use the new modem. We walk through:1. Wait until after 7 p.m. on the service start date to attempt setup. This can often resolve a connection issue. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. This means the network is not being detected by your modem. CenturyLink C4000LG DSL Modem - White 689791146182 | eBay Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Wireless security settings. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Local time: 03:30 AM. 4. Modem and router support | Brightspeed If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Click the quick setup icon to configure the device's Internet access 4. Try rebooting the modem. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Free shipping for many products! C4000LG CenturyLink Modem by GreenWave (Renewed) - amazon.com Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). No Ethernet port? Setting up new service? Change admin password. Try this: This can depend on a number of factors. These preset credentials cannot be retrieved, and your modem could become unusable without them. D IFV`/2l&# Ii! I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. If you still cannot access the Internet, follow the steps in the next section to manually . In any case you get a nice . If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Tried restarting and still having trouble? 9.3. Best Modems for CenturyLink in 2022 | Internet Near Me Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. Please note that a phone jack is required to set up Brightspeed internet service in your home. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Privacy Policy. Try rebooting the modem. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. 3. Try plugging the green cord into a different jack. Our troubleshooting team is standing by. If you don't have a jack, chat with us to have one installed. That's okay. Make sure this fits by entering your model number. It should turnsolidBLUEonceit has connected. Click on the options below for details and step-by-step instructions. Downloading the MyCenturyLink app for easier install3. Try thetower modem guideinstead. Dynamic QoS: Prioritizes data through the router for smoother streaming. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Do not use the reset button unless instructed by a support representative. This means a connection failure has occurred. Overall Performance: 85%. See the detailed instructions and diagrams below. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. So I hooked up my old modem, and thank goodness my old modem works just fine. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Find addit. Setting up new service? How to setup your CenturyLink internet-a step-by-step guide Just follow the QuickConnect instructions when you get to step 4. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. found on earlier modems. Internet Strength: 90%. Just follow the QuickConnect instructions when you get to step 4. At this point, you are ready to activate your service! If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. CENTURYLINK - Admin Login (Username & Password) - FreeWebTools For the following models: You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. C4000LG CenturyLink Modem by GreenWave (Renewed) Page 6 4. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Not the right kind of modem? C4000LG Modem Problem : r/centurylink - reddit What is the second port on the back . The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. The reset button will reboot the modem if held in for less then 10 seconds. Features of the C4000 (All versions) Secure WiFi compatible. You may receive a notification earlier in the day to let you know that your service . It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Internet Strength: 90%. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Personalize the Wi-Fi2. 5. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Dynamic QoS: Prioritizes data through the router for smoother streaming. Use a DSL splitter to plug a phone and a modem into one wall jack. Modem Speed: 90%. Find contact options in the Support tab of the app, or by. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. 4.7 out of 5 stars based on 30 product ratings (30 . The main screen will appear. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Highlight Features & Reviews! 3. This article describes how to configure your internet connection using any C4000 router or modem. I have had the (dis)pleasure of working on both the C1000z and the C3000z. View Product. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Modem Speed: 85%. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. This means the network is not being detected by your modem. The LED ring in the center of the C4000XG will light up green upon full internet access. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. endstream endobj Residential | Small Business| Enterprise| 2023 CenturyLink. For all following models: . The tech fixed the problem, and the new modem was able to connect to the DSL service. CenturyLink Compatible Modems: A Comprehensive Guide - Updater . How to Optimize your modem/router for faster internet connection? Try this: Only the C4000BG and LG/LZ models have a DSL light. Highlight Features \u0026 Reviews! Download the Brightspeed Internet app to manage your account. . Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Manage networks (SSIDs) Modem security settings. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. Setting up new service? At that point, you can begin the installation process. All Rights Reserved. Single status light ring. You can test this by plugging in another electrical device, and/or try another outlet. You can test this by plugging in another electrical device, and/or try another outlet. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Once the light is green, you're connected to the internet and you can get online! Approved Modems Added in December 2020. Choose your type of modem below to read the instructions before completing installation. Have you purchased a new Axon (Greenwave). Make sure the outlet is live. C4000LG CenturyLink Modem by GreenWave - YouTube Click the quick setup icon to configure the device's Internet access . Verified purchase: Yes | Sold by: bluehousesupply . Download the CenturyLink app to manage your account and network. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. 448 0 obj <>stream Look for an email with your order confirmation details and an order status tracking link. Plug phone cable (green) into the C4000LG. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Reddit and its partners use cookies and similar technologies to provide you with a better experience. And I can't - Answered by a verified Network Technician . Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. This can often resolve a connection issue. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) CENTURYLINK C4000BG USER MANUAL Pdf Download | ManualsLib This router comes in multiple versions, each with different specifications. Fast and strong wifi signal. Use the, This means a connection failure has occurred. Tower modem setup guide. But, it also offers two DSL ports. . 8.5. Please try another jack orchat with usfor further help. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. C4000 Modem Lights Guide | CenturyLink WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. These lights will flash red and green while the modem is syncing. Website blocking. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. The C4000LG allows wired and wireless clients to safely access the Internet. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. If NO, proceed to the next step, "Check for connectivity.". Next, you'll need to find a good spot for your modem. If needed, you can download the same instructions below. Third party marks are the property of their respective owners. Visit ourtower modem setup page instead. C4000lg Centurylink Dsl ModemPower Supply Cord Cable Charger Mains PSU Century link C4000LG Bad Firmware issues. Answer (1 of 3): I'm sorry, you've been lied to. Call tech support back and tell them your modem is in a "walled garden" state. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). 4. The particular jack you are using isn't hooked up or is faulty. Start by unpacking the box and identifying the modem, cables, and instruction card. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. We've created a series of self-help and install videos to empower you to quickly get connected. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. PDF C4000xg User Guide - Fcc Id Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Advanced settingsgive you even more control over your modem's configuration. This means your modem is connected to our network and the line is active. If you have questions we haven't answered, or if you need any additional support with setting up your modem. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. DSL and power ports on the back of the C4000BG and LG/LZ models. Solved: Orbi router to CenturyLink - NETGEAR Communities Theutilities menugives you access to several additional tools to manage and test your modem. CenturyLink Modem Configuration Centurylink C4000xg SetupWhat settings do I need to change on the eero If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Standards-based WiFi WPA3 security. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. . The Brightspeed network hasn't yet been connected at your address. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Press question mark to learn the rest of the keyboard shortcuts. 217. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Make sure the outlet is live. We no longer support this browser. Now it's time to get your modem hooked up. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. You can continue to the next stepto compete setup. We're here to help! Standards-based WiFi WPA3 security. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Try plugging the green cord into a different jack. STARTED! SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app