Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. We bought a new shark. Hot Tub Spa Cleaners & Care | SpaDepot.com Very good 4.6. Remove any debris and check for damages to the skimmer and strainer baskets. If your automatic cleaner or pool vacuum isnt working, this is the post for you! The free chlorine level is too low. Jacuzzi Repair 1. You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. 5 Best Suction Pool Cleaners of 2023 - Top Picks & Reviews - House Grail Secondly, the selector collar inside of the gearbox would be damaged or broken, so you need to replace the gearbox. FREE delivery Feb 9 - 14. Jacuzzi VX160 Installation And Operating Instructions Manual Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. Turn off the pump and check the tightness of the strainer lid on the pump. You may have grit in there, or need a new piston and cylinder assy. Leaks can come from three different places - the shaft seal, the union, or the volute . If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Closed. As a last resort, the tail can be cut shorter. Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. It could be bypassing too much water, and setting the springs onto the higher numbers, will reduce bypass and pull more flow from the Compass cleaner head. Help! Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. The Best Inground Pool Cleaner of 2023 - Swim University If more than that, remove equal amounts of hose from the 2nd and 3rd hose sections. Hot Tub Cleaners & Hot Tub Cleaning Services | Thumbtack the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Aiper Pool Cleaner Troubleshooting Aiper Orca 1200 Pro Aiper Orca 1300 Aiper Orca 2000 Aiper Orca 800 Mate Aiper Seagull 1000 Aiper Seagull 600 Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. This post covers the solutions to common suction side, pressure side, and robotic pool cleaner problems. You may need to just replace a few hose floats, to keep it up. How to Troubleshoot Polaris Robotic Pool Cleaners - Leslie's We got it moving but it will only travel backwards. 1)Shaft Seal. Hi Mary, the hose floats can fail over time. Detergents from cleaning compounds getting into the water. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. Jacuzzi brand compass vacuum cleaner | Trouble Free Pool Engineer - Hayes Mansion Curio Collection by Hilton, $24.50 minimum A lazy sweeping motion is best, not whipping around like crazy. What can be wrong. Manuals & User Guides | Jacuzzi.com | Jacuzzi Clean the intake hole by flipping the cleaner over and clearing out any debris. Check belt tension or axle adjustments on newer models, or the front wheel teeth on older Polaris and Letro models. why is this happening? To clean your filters, rinse with a hose and soak in filter cleaner. Pool Cleaner Troubleshooting - Poolvy learn more pumps. Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. Is there a thrust drive mechanism or hose to check? Waterlogged hose floats should be replaced, and hose swivels should rotate freely. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! I am looking for advice how to change its pattern, like moving wight on the hose changing hose length by adding or removing one section what is the best way? Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. Now when I put it in, it starts fine. Offers remote services. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. Power Box and Control Motor Box have been tested, good. For flow below 5 or RPMs below 11, you will need more flow. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. There isnt anything universal, but could be available (for your particular product). My Polaris hose suddenly wont lock into place. Additionally, use the test meter to check that the power is reaching the motor. Hi Richard, any chance that a line (pipe) could be clogged or restricted (partially collapsed if flex pipe) or something reducing the flow volume from the skimmer? It can also be a tangled power cord. Bathroom. Pool cleaner troubleshooting (Our DIY How to guide) - Mr Pool Man Robotic pool cleaners are electric, and dont rely on the water flow from your pumps suction or pressure side to move around the pool. Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. Ideal for use in small pools or hot tubs. Flat head with clip on brush. Baracuda G4 | Zodiac Pool Systems Best Pool Repair Near Me - Yelp Also look for frayed or broken power cords. If the ball is not moving, then there may be pressure loss, perhaps in the hose or internally, some leakage of water, or it may just need more pressure by plugging another return line, cleaning the filter or other means. When a pool cleaner does not climb the walls, there is a problem with the cleaning pattern or cleaner speed. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. It keeps running into the hose which is on the bottom of the pool and getting stuck. "publisher": { The owners manual defines the blinking It could be a motor issue, or possible a cord issue. Working ok, but noticed debris being recirculated back into the pool. I have a compass pool cleaner and I really like it, it does a great job, but I need to change the cams out, but I can not find any information on what cams I should use. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. Not sure how or when, but every day when I go out there it is out of the plug in. Best Hot Tub Repair Near Me - March 2023: Find Nearby Hot Tub Repair Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). POOL REHAB - 12148 Severn Way, Riverside, California - Yelp We offer swimming pool artificial rock staining and recoloring, acid wash, tile repair, deckoseal and mastic. . Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. My hose keeps coming out of the dedicated suction line. BUDGET POOL & SPA TECH - 323 S Powerline Rd, Boise, ID - Yelp Dolphin Pool Cleaners Brochure Hot Tub Troubleshooting: 6 Common Issues and Solutions - Swim University Like any part of your pool equipment arsenal, pool cleaners malfunction from time to time. Zodiac Pool Cleaner Troubleshooting - Full Guide Suction pool cleaners work based on your pool pumps water flow. This operation will necessitate the use of your pump. Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. When I hear the pump getting louder I have to check on it. Another tip is to redirect the return fittings to spray straight down when returns spray water outwardly, they can push the cleaner hose, directing the cleaner away from areas beneath the wall return. Solution: Refresh the PVA levels by letting your pool cleaner sit in your swimming pool till brushes have softened - this usually takes around a half-hour or so. I have adjusted the little key screw on the side but still no luck. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Free shipping for many products! I also replaced the pump basket which was cracked. Pool cleaners require timely replacement of pool cleaner parts to operate at their full potential and prevent failure. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. For suction cleaners, closing other valves while using the cleaner and keeping the basket clean can improve speed. The sensor bar slide that connects to the push bar and the adjusting arm? I have cleaned it and checked all connections. Pool Cleaner Not Working? How to Fix It - Pool Research If you hear clicking or popping, there may be something restricting the movement. Also check the hose to verify that pressure is not lost somewhere along the line. Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. Don't forget to rinse them after. Is there an adjustment on the wheels to give it a bit more clearence? Established in 2005. lots of things to check, depending on your filter type! It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. (2023) J-400 Owner's Manual. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? 10 Polaris pool cleaner troubleshooting (Updated Guide) POOL CLEANER INFORMATION. The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. Jacuzzi Pool and Spa Parts | Genuine Parts | Huge Selection If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. How To Troubleshoot A Swimming Pool Vacuum Thanks. "@type": "Organization", Jul 14, 2020. Need help troubleshooting what is wrong with your sump pump? "headline": "Automatic Pool Cleaner Troubleshooting Guide", So, just plug it into the back hole (deck side), and adjust the other valves until it cleans properly. Is the pump on? If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. "url": "https://intheswim.com/", A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Turn the unit off. Remove it and blow water thru the other way, or ream out with a small instrument. "url": "https://blog.intheswim.com/" Check the belts (380 model). Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Hi Mike, I dont think you mean Pool Vac which is a suction cleaner, but you have a booster pump type of pressure cleaner, I presume? Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. IS THERE SOMETHING I NEED TO DO? One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. And, sand and De filters can also bypass debris back to the pool from a missing or misaligned o-ring in a push pull slide valve, or spider gasket in the filter multiport valve. Hot tub pumps are hot. Models. If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! There are three main types of pool cleaners: suction side, pressure side, and robotic. Any type of adjustment to make it behave. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", This all starting happening after I cleaned my filter. Lately it has been climbing the wall until it makes it above water. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Pool gets lots of grass, but it should be working great with all these adjustments. It will not climb the walls in the deep end. TROUBLESHOOTING SAND FILTERS: Inspect. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. First of all, you should check out the top/bottom valve as it could be damaged or the debris causes obstacles from closing and sealing the ball. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. I just got a Goplus Automatic Cleaner for my inground pool. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. What you have to do is put the pool pulse on the end of the hose . Hi TIm, are you talking about an Aquavac robotic cleaner? This is the most common . Find the air leak, and solve the problem. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. We buy a new MX8, but it does not clean the side walls of the pool. Is this normal? A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Suction-side units tend to have smaller intakes, and without a booster pump, their suction power is often lacking. Worn tires will reduce speed and wall climbing ability. . So its sucking up dirt. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. Top Pro. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. 20# silica. It had not been working well so I did a rebuild kit and also replaced the back-up valve. Tons of suction, but the vacuum just isnt moving around the pool (or at all). My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. You may access this free library by clicking on the manufacturer titles below. Sand looks normal in the filter. Pool Equipment; Saunas; "address": "", Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? A last resort may be to replace some hose sections. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). My robotic cleaner is 4 years old. Pool Heater Repair: My Pool Heater wont Start! Another possibility is that not all wheels are being powered. Air leaks in the hose or connections often cause air bubbles at the return line. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. Hi Robert, call the company and get warranty service on the cleaner. Also check the inline strainer at the wall. Can the inner parts be bad on the valve not allowing it to suck enough? Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). Im a pool cleaner. If it can perform these steps, try it in the pool again. It only moves when you first connect it to the jet. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. Summit Aquatics - Blue Springs, MO - Nextdoor Is there a separate main drain valve or second skimmer that can be throttled? Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. While you have it detached, check to find out if the quick disconnect is broken. Some wall connections with o-rings may need lube, to make them lock into place easily. If it hasn't rained in quite some time, you probably have a leaky pump. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. Hi Brian, only bad if the (suction) cleaner sucks in air. Have a Polaris P825, it will track across the pool bottom. Brochures & Manuals. I have suction in all of the hoses. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! This could indicate worn drive tracks or wheel tube brushes. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. It could also be that the vacuum head is getting stuck on the bottom of the pool, because the vac head is set too close to the ground (lower the wheels if possible), or due to irregular pool surfaces (small divots or bumps in the floor). Optimum Pool & Spa, LLC. Please help. Third, you can use the Kreepy Krauly Wall Climb Adjuster pn K12065, which will push the Dive Float forward, to reduce climbing ability, but not speed. Ok, when it only goes backwards, that also can be a piston problem. First, put your hot tub cover back on and let the heater do its job for about 24 hours. About 9 Revolutions per 15 seconds, or 34-38 RPM (per minute), is considered optimum for Letro Platinum cleaners. Product Review - Jacuzzi J-D300 Suction Side Pool Cleaner - Leslie's This Polaris is on a separate pump. I have replaced the belts and always clean the bag. "logo": { Also check that the hoses are firmly connected to each other, and that the swivel is swiveling, where the hose connects to kreepy. The repair was done quickly and effectively, and the technician took the time to explain what was . Check the filter screens, located at the wall attachment, and in the hose on some newer models. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. Check the in-line strainer(s) for debris slowing down the water flow to the cleaner. Also, make sure the feed hose is floating properly, not sinking or drooping. Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. If the cleaners hose length isnt the problem, inspect your pools return jets. Really need help or ideas. I have a Pentair Easytouch control system and Pentair Clean & Clear Plus cartridge filter CCP420. I have a Kreepy Krauly that is kreeping slowly. The wires inside the cord can short or fail, esp. It is like it is not plugged in at all. I have a Leslie Merlin pool cleaner. Spa Works Repair. If pool is heavily contaminated, use main filtration system before using cleaner. Here's some pics of the equipment. If I give it a little push up the wall it will start to climb the rest of the way. Hi Julie, the debris bag might have some holes in it, or it may have lost its elastic that holds it around the frame, or possibly is running without the filter bag installed? I cleaned the filter and washed the whole machine down with a garden hose. The impeller is a spinning blade that sucks water into the pump. Now, it is flashing red and will not turn on. 2. To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. What is the solution?? Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Request a Quote. "image": { Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Likewise, if you remove the debris bag, water should spray upward 1520 feet in the air. It wont clean the 3ft section and the stairs. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? You can rotate them side to side, or flip them around. To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. The randomizer isnt moving. The booster pump should be on and the filter pump should also be running at the same time. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. Heres a manual with more troubleshooting tips for The Pool Cleaner, aka Tracker, aka Poolvergneugen, aka AquaNaut. You should be able to fix most issues on your own. The hose determines how much room the cleaner has to move in your pool. Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. You can also open other suction lines, like the main drain, to reduce the flow of water entering the cleaner. "height": "219", Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. If either one is clogged with leaves and other debris, clean them out to increase water flow. We have an index rob vacumn and all hoses are leaking at fittings. works fine the will all of a sudden float to the top and stay there???? Disaster strikes and time comes to a standstill if your pool cleaner stops working. Hi there ah you have an old Baker Hydro skimmer, it sounds like. Cartridge and DE filters should be trapping the debris, and not passing debris. I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. Brightwater LLC - Glendale, AZ - Nextdoor Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow.